FREQUENTLY ASKED QUESTIONS

Here are some frequently asked questions

1. What types of construction and industrial materials do you offer?

We provide a comprehensive range of construction and industrial materials, including but not limited to steel, concrete, waterproofing chemicals, electrical supplies, plumbing fixtures, safety equipment, and more.

2. How can I place an order?

Ordering is simple! Browse our website, select the products you need, and add them to your cart. Follow the checkout process, providing necessary details such as shipping address and payment information. Once confirmed, you'll receive an order confirmation via email.

3. Can I track my order?

Absolutely! Once your order is dispatched, you will receive a tracking number via email. You can use this number to track the status and location of your shipment in real time.

4. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, Net banking, and other secure online payment options. Choose the method that suits you best during the checkout process.

5. Do you offer bulk or wholesale discounts?

Yes, we do! For bulk or wholesale orders, please contact our customer service team. They will assist you with pricing, discounts, and any other inquiries you may have.

6. How is shipping calculated?

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can review the shipping fees before finalizing your purchase during the checkout process.

7. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, please contact
our customer service within 3 days of receiving your order. Our team will guide you through the
return process.

8. Are your products certified and compliant with industry standards?

Yes, all our products meet industry standards and certifications. We prioritize quality and compliance, ensuring that our materials adhere to the necessary regulations and standards.

9. Can I get assistance with product selection or technical questions?

Absolutely! Our knowledgeable customer support team is ready to assist you. Whether you need help choosing the right building materials or product or have technical questions, feel free to reach out to us via phone, email, or live chat.

10. How can I stay updated on new products and promotions?

Stay in the loop by subscribing to our newsletter! We regularly share updates on new products, promotions, and industry insights. You can also follow us on social media for the latest news and offers.

Still have more questions? Feel free to contact us.

If you have any further questions or concerns, don't hesitate to contact our customer service team. We are here to ensure your experience with us is seamless and satisfactory.

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